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Laravel News:
Building an Interactive Voice Response System with Laravel and Nexmo
Apr 26, 2017 @ 09:37:45

On the Laravel News site there's a new tutorial posted showing you how to create a simple iVR system with Laravel and Nexmo that includes voice responses.

Want to dial your Laravel app, and have it talk back to you? Let’s take a quick look at how to build a really simple IVR (interactive voice response) – a ‘phone menu’ – with Laravel and Nexmo. When it’s done, you’ll be able to pick up your cell phone, dial a phone number, and have your Laravel app control what you hear.

It’s probably easier than you think, let’s get started!

Using a standard Laravel application and a Laradoc environment, they pull in the nexmo/laravel to connect with the Nexmo service. They also add two others to add additional functionality for reading Tweets and RSS feeds. After configuring the application providers to pull in the Nexmo and Twitter functionality they go over to the Nexmo site and create the application they'll use. The tutorial then shows how to generate a command (the AppCreate command), its signature and the code to make the Nexmo API request. They then create another command to link the application to numbers on the Nexmo account.

Finally, they get to the "good" part - creating the code to handle the incoming calls over webhooks. This includes the controller, routes and - based on user input - how the IVR will respond. In their example, when the number is called, the latest tweet from @taylorotwell is fetched and is converted to text, then spoken back to the caller.

tagged: tutorial ivr voice response system laravel nexmo api

Link: https://laravel-news.com/laravel-hotline-ivr